KAZU FAQ

1.How do people get KAZU if they don’t have WiFi?

Too easy – they download from the hotspot.

2.Is the app free?

Yes – we believe WiFi should be free. And convenient. And awesome. Just as much as we believe in providing value for your business.

3.What if my customers don't want to download an app?

No problem. They can sign in as a guest by providing their email address. No download required.

4.Can I get e-mails of the people using my KAZU?

Yes- we give you emails from anyone that downloads the app at your business and anyone that signs in as a guest.

5.Can I keep my internet?

Yes. KAZU works on your internet. You plug a KAZU router into your existing internet and it sets itself up automatically.

6.Will KAZU slow down my internet?

No. When we install the router, we check your internet speeds. Then we put a limit on the KAZU router so that your guests aren’t using too much of your WiFi. The idea behind KAZU is that people should be able to check e-mails, browse essential websites, post selfies and other pictures from your business to their Instagram, make Skype calls and other things like that. We find that these activities don’t actually require too much bandwidth.

7.Can I keep my existing WiFi?

Yes, but we recommend that you tell your guests to use KAZU. The more people with the app, the more value that your business gets out of the KAZU hotspot and analytics.

8.How far away can people use my KAZU hotspot?

Our WiFi routers have similar range to your standard WiFi routers. We have every intention that your WiFi should be used to get people into your business. We are not interested in providing WiFi to people who aren’t your customers.

9.Is KAZU secure?

Yes. The router has an internal firewall to separate guest traffic from your business network (so hackers can’t access your computers) and we also partition the guest traffic so guests can’t hack each other.

10.Can laptops connect with KAZU?

Yes.

11.Can my business computers connect to KAZU?

We recommend that you keep your business operations on a private network.

12.What about people who don’t want to download an app for WiFi?

Unfortunately, we can’t help with that. But, since we launched we’ve found that people really have no problem with downloading an app – the key is that they’re getting WiFi at a lot of places with just one app. And it’s super convenient: they don’t have to ask for passwords, their phones connect automatically.

13.How much does a KAZU hotspot cost my business?

We have flexible plans to meet your business needs, starting at $75/month.

14.How far does a user have to be to receive my ads?

We send your ads to users within 2 miles of your business – basically anyone walking/shopping and using kazu in your neighborhood.

15.How do you know if someone has visited my business?

That’s our secret sauce! And we’ll give you exact numbers in automated reports and your web accessible kazu dashboard.